Email Support Executive Kothrud

Email Support Executive Kothrud

14 Aug
|
Aress Software & Education Technologies
|
Kothrud

14 Aug

Aress Software & Education Technologies

Kothrud

Issue Resolution: Troubleshoot, investigate, and resolve user issues, complaints, or inquiries regarding products/services.
Documentation: Maintain accurate, up-to-date records of all customer interactions and ticket statuses in the company CRM (e.g., Zendesk, Freshdesk).
Escalation & Collaboration: Escalate complex, unresolved, or recurring technical issues to relevant internal departments (technical, product teams).
Performance Metrics: Meet or exceed team goals regarding response time, resolution time, and quality assurance.
Age criteria 18 to 29 years

Job Types: Full time, Fresher, Permanent

Pay: ₹16,118.56 - ₹35,555.02 per month

Work Location: In person

📌 Email Support Executive Kothrud
🏢 Aress Software & Education Technologies
📍 Kothrud

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