An Edtech Counselor (or Academic Counselor) guides prospective students and parents through course selections, handles inbound/outbound inquiries, aligns learning paths with career goals, and drives conversions or admissions for online learning programs.
Key Responsibilities
Student Guidance: Conduct one-on-one sessions via phone, video, or in-person to assess student aptitude and recommend suitable courses.
Program Expert: Explain curriculum details, tuition fees, certification value, and career outcomes.
Lead Management: Follow up on marketing and web-generated leads, tracking interactions through a CRM.
Target Achievement: Meet monthly enrollment or conversion targets (inside sales/edtech sales hybrid mode).
Relationship Management: Maintain post-enrollment rapport to minimize drop-offs and collect regular student feedback.
Requirements & Skills
Experience: Minimum 1 to 3 years in edtech sales, inside sales, or educational counseling.
Communication: Exceptional verbal and written command of English and local languages.
Mindset: Customer-centric approach with solid persuasion and problem-solving skills.
Tech Literacy: Comfortable using CRM software, MS Excel, and virtual meeting tool.
📌 Student Counselor Hyderabad (India)
🏢 Quality Thought Infosystems (India) Private
📍 India
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