Job Description

Team Function:

The Insurance Mainframe Job Subject Matter Expert (SME) team is responsible for ensuring the stability, performance, and operational integrity of the mainframe workplace supporting insurance applications. Key functions include:

Core Responsibilities

This is a core Mainframe Infrastructure Specialist role and not a developer profile. Here we are looking for some one who has robust real-time experience in Mainframe Infrastructure.
Incident Management
Analyze and resolve job failures, spool issues, and performance bottlenecks
Provide root cause analysis (RCA) and implement preventive measures
Environment Support
Maintain mainframe environments for development, testing, and production
Coordinate with infrastructure teams for system health and resource optimization
Performance Tuning
Monitor CPU, spool, and memory utilization
Optimize job configurations to reduce resource consumption
Compliance & Audit
Ensure jobs comply with regulatory and security standards
Maintain documentation for audits and governance




Collaboration
Work closely with application teams, operations, and business units
Provide technical guidance and best practices for job design and execution

Key Responsibilities
Setting Support & Stability
Manage and maintain mainframe environments for development, testing, and production
Monitor system health, resource utilization, and job performance
Batch Job Expertise
Oversee scheduling, execution, and troubleshooting of insurance-related batch jobs
Analyze job failures, spool issues, and CPU spikes; implement preventive measures
Incident & Problem Management
Provide root cause analysis (RCA) for outages and performance issues
Collaborate with operations and application teams to resolve incidents promptly
Performance Optimization
Tune jobs and system parameters to improve efficiency and reduce resource consumption
Implement best practices for job design and output manag

📌 Fbs Apl Sub Matter Expert Iii Hyderabad
🏢 Capgemini
📍 Hyderabad