We are seeking an experienced Nexthink SME to design, implement, and optimize endpoint analytics, digital employee experience (DEX), and automated remediation solutions using Nexthink. The role focuses on leveraging device telemetry, user experience data, and remote actions to improve IT operations and end-user productivity.
Nexthink Platform Implementation & Configuration
Implement and configure Nexthink platform components:
Nexthink Collector (endpoint agents)
Nexthink Engine / Portal
Enable device-level data collection across:
Applications, systems, and user activities
Support Nexthink deployments across enterprise settings
Endpoint Analytics & Monitoring
Analyze endpoint data including:
CPU, memory, disk usage, and application performance
Application crashes, freezes, and responsiveness
Device health and performance trends
Digital Employee Experience (DEX) Insights
Leverage Nexthink to measure and improve:
Digital Experience scores (DEX)
User productivity and collaboration experience
Provide actionable insights to:
Service Desk teams
IT Operations and Engineering teams
Dashboard Development & Reporting
Design and develop Nexthink dashboards for:
Device health and endpoint performance
Application experience (e.g., Teams performance)
User experience metrics
Enable real-time and executive reporting
Remote Actions & Automation
Develop and deploy Nexthink remote actions for:
Automated troubleshooting and remediation
One-click fixes for common issues
Integrate Nexthink automation with:
ITSM tools (ServiceNow)
Automation platforms (OneEngine, TechBuddy)
Data Engineering & Integration
Work with Nexthink data APIs:
Export API, NQL (Nexthink Query Language)
Data lake integrations
Design optimized data ingestion strategies:
Filtered datasets for scalability
Near-real-time te
📌 Nextthink Developer Chennai
🏢 Tata Consultancy Services
📍 Chennai
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