About Niva Bupa Health Insurance Company - Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Excellent Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.
Primary Role Description
To ensure targets are met on a monthly basis – through inbound and outbound sales
To manage a team of telesales advisors
To be responsible for the management of direct reports, one to one reviews and performance reviews.
Driving per advisor productivity and sales quality across outlined parameters
Key Roles & Responsibilities:
Be in charge of running and managing the team daily
Understand all organizations products, services, procedures and guidelines and communicate same to all team members.
Monitor calls to ensure that due procedures and quality standards are strictly adhered to
Facilitate and organize training session for all agents and participate in recruitment of current team members
Submit regular reports to management and seek current ideas and strategies to improve team performance
Keep up with trends and happenings in the industry and ensuring adherence to industry standards
Coaching, ins
📌 Telesales Team Leader Coimbatore
🏢 Mancraft Consulting
📍 Coimbatore
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