AVP- CX Transformation, Contact Center AI, or Customer Experience Optimization
Noida/Gurugram/Bangalore/Pune/Remote
Fulltime
Hybrid
candidates with a solid blend of Data Analytics, Conversational AI, CX Transformation, and Optimization experience , rather than pure implementation or platform engineering backgrounds.
Must-Have Experience
10+ years of experience in CX Transformation, Conversational AI, Contact Center AI, or Customer Experience Optimization.
Robust experience in analyzing and improving AI/automation performance using data and business metrics.
Proven exposure to:
Containment Rate, Escalation /
📌 Remote Assistant Vice President Cx Transformation, Contact Center Ai, Or Customer Experience Optimization Uttar Pradesh
🏢 Bot Tech
📍 Uttar Pradesh
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