The Clinical Operations Analytics associate will assist in generating insight that facilitates the management of clinical trials. Working closely with colleagues in LRL, CDDA, IT, and other components of the RD organization, the associate will design, implement, improve, and/or deliver operational dashboards or work on automation/optimization requests. Ensuring appropriate rigor and consistency, the associate will lead data collection, integration, retrieval, and/or visualization.
Responsibilities:
Systems Development and Management
Maintain and grow a robust working knowledge of the various systems used across CDDA in clinical trials
Partner across functions and geographies to build and/or refine systems used in operational reporting and analytics
Resolve system issues quickly to ensure continued access to needed operational information; apply root cause analysis as needed
Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout analytics value chain




Develop expertise of processes and data used by business functions
Apply knowledge and experience and understand and respond to customer feedback on reports and dashboards to continuously improve product functionality and efficiency in how clinical operational insights are gathered, integrated, and delivered, including through automation
Maintain appropriate change control documentation
Develop and support user training as needed, including maintenance of job aids, FAQs, knowledge articles, etc
Partner effectively with vendor staff as needed
Support system testing as needed
Develop and maintain metrics as needed

Analytics and Insights
Using deep understanding of the clinical development process and systems, develop and provide practical operational reports, metrics, and analytics to CDDA users
Follow appropriate business processes for integration of data and presentation of analytics
Serve as a technical resource for reporting a

📌 Lcci Sr Associate Consultant, Consultant, Sr Consultant Bengaluru (India)
🏢 Eli Lilly
📍 India