Job DescriptionJob Description:
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To address customer issues and resolve them in a timely and productive manner. N
Interact with customerson various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately. N
Take ownership of customer issues. N
Escalate unresolved issues to the appropriate internal teams. N
Collect prompt and accurate feedback from customers. N
Provide accurate, validand complete information using the right methods/tools. N
Keep records of customer interactions, and call data. N
Follow communication procedures, guidelines and policies. N

nCustomer Support Executive Requirements:
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Qualification: Minimum of graduation in any field. N
Experience: 1 to 5 years. N




Language Preference: English, Hindi, Kannada and any other regional language.(Tamil/Telugu) N
Willing to work on rotational & night shifts. N
Excellent interpersonaland written and oral communication skills. N
Ability to work and support the team. N
Computer proficiency. N
Knowledge of conflict resolution techniques is preferable. N
Téléphonique Étiquettes. N
Ability to multitask, prioritize, and manage time effectively. N
Work from the office. N

nIndustry: Health Care
NLocation: Malleshwaram(Bangalore)

📌 Customer Support Executive Karnataka
🏢 Tricog Health
📍 Karnataka