Job DescriptionIndustry: Banking / Financial Services
NRole Overview:
NWe are looking for enthusiastic and customer-focused individuals to join our support team. The role involves handling customer queries, providing timely assistance, and ensuring a positive service experience across all communication channels.
NKey Responsibilities:
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Respond to customer inquiries via phone, email, or chat. N
Resolve issues efficiently while maintaining high service standards. N
Update customer recordsand escalate complex cases when required. N
Collaborate with internal teams to ensure smooth customer interactions. N
Maintain professionalism and empathy in all communications. N

nRequired Skills:
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Excellent verbal and written communication skills. N
Solid problem-solving and interpersonal abilities. N
Basic computer proficiency (MS Office, CRM tools). N
Ability to work in a rapid-paced setting. N

nQualification:
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Graduate in any discipline. N
Freshers or candidates with up to 1 year of experience in customer service preferred. N

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