Support sales offices and branches in achieving assigned sales targets through timely coordination and assistance.
Ensure prompt response and resolution of queries received from the sales team via email and other communication channels.
Provide continuous support to branches in enquiry handling and conversion to maximize business prospects.
Assist and guide the sales team on booking portals and related processes by conducting regular training and support sessions.
Prepare and maintain detailed cost sheets for all enquiries responded to.
Track and maintain enquiry versus conversion reports and share regular updates as required.
Stay updated with industry trends, destination knowledge, competitor offerings, and product developments to enhance overall product knowledge.
Personally attend and assist VIP guests and enquiries by understanding their travel requirements and suggesting suitable holiday options.
Coordinate effectively with internal teams to ensure smooth processing and timely closure of bookings and enquiries.
Deliver high standards of service and ensure a seamless experience for both internal and external stakeholders.

📌 Senior Executive/executive Mumbai
🏢 Veena World
📍 Mumbai