Company Description

Greetings from Saira Jobs

We are currently recruiting for an 'Executive –Inside Sales' on behalf of our partner. Explore the chance below and apply today if you meet the qualifications

Job Description

Looking for agile and persuasive Inside Sales Executives to join our Assisted Buying Team. This role plays a crucial part in reviving and converting leads who have shown interest in our platform but haven’t completed their purchase journey. These high-intent leads include customers who have added items to their cart but not completed the purchase, browsed products without transacting, registered on the platform without making a purchase, received cashback or promotional credits in their accounts, or connected with us via call, chat, WhatsApp, or website enquiries. The role is sales-driven, involving both outbound and inbound calling, with the objective of identifying and activating any potential prospects and guiding customers toward successful conversion.

Key Responsibilities
Engage with potential customers who have:




Added items to cart but not completed the purchase
Browsed products but did not make any transaction
Registered on the platform without transacting
Received cashback or promotional credits in their accounts, etc
Have connected via Call, Chat, WhatsApp or website enquiries.
Make timely and persuasive outbound calls to re-engage these leads.
Handle inbound inquiries via Call/Chat/WhatsApp or Website and assist customers in navigating their buying journey.
Understand customer needs, address concerns, and recommend the right products.
Route interested customers to the nearest store, if required, for offline exploration.
Work closely with the marketing and CRM teams to action warm leads efficiently.
Maintain detailed records of interactions and follow-ups using internal tools/CRM.
Consistently meet or exceed sales and conversion targets.
Provide feedback to internal teams on customer patterns and

📌 Inside Sales Mumbai
🏢 Jobs for Humanity
📍 Mumbai