Description
This role owns and drives all security and operating‑model concerns raised by strategic enterprise customers for Icertis Cloud Infrastructure (ICI).
The role acts as the single accountable owner for:
Cloud security posture in customer‑owned Azure settings
Deviation management (e.g., non‑domain‑joined VMSS)
Operating‑model alignment (patching, monitoring, CI/CD, access)
Evidence, visibility, and executive decision support

The role exists to remove friction, ambiguity, and rework in large‑customer security engagements by converting repeated questions into transparent positions, guardrails, and auditable programs.

Responsibilities
Strategic Customer Security Ownership (Primary)
Own end‑to‑end security conversations for strategic customers
Act as the single-threaded owner across Cloud Ops, DevOps, CPS, Engineering, and Compliance
Translate customer security standards into implementable, testable, and supportable models
Ensure consistent positions across decks, calls, audits, and escalations
Cloud Infrastructure & Operating Model Alignment




Own customer discussions around:
VMSS vs VM security equivalence
Non‑domain‑joined deployments
Image‑based enforcement, identity lifecycle, drift handling
Lead definition and validation of:
Patching lifecycle and visibility
Monitoring and telemetry alignment (MDE, Sentinel, customer tools)
Support and escalation RACI in customer‑owned subscriptions
Drive clarity on what Icertis owns vs what the customer owns
Deviation, Risk & Exception Management
Own formal risk narratives for deviations from customer standards
(e.g., domain‑join semantics, tooling assumptions)
Coordinate executive‑level risk acceptance with customer CSO teams
Ensure deviations are:
Explicitly documented
Guard‑railed
Time‑bound
Supported by equivalent security outcomes
Change Management & Control Governance
Own structured approaches for:
GPO change management
Emergency vs planned enforceme

📌 Manager, Information Security Pune (India)
🏢 Icertis
📍 India