Position: Ticketing Counter Executive – Airport Job

Company Overview:
Airstriprealtech is a leading airport management company based in Pune, Maharashtra, India. We are committed to providing exceptional airport services and ensuring a smooth and effective travel experience for our customers.

Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Ticketing Counter Executive. This role will be responsible for providing excellent customer service at the airport ticketing counter and ensuring all ticketing processes are carried out accurately and efficiently.

Key Responsibilities:
Greet and assist customers at the ticketing counter, providing information on flight schedules, fares, and other related inquiries
Process ticket sales, exchanges, and refunds accurately and efficiently
Handle cash and credit card transactions and maintain accurate records of all sales
Resolve customer complaints and issues in a timely and professional manner
Collaborate with other airport staff to ensure smooth and productive operations




Stay updated on airline policies, procedures, and promotions to provide accurate and up-to-date information to customers
Assist with check-in and boarding procedures as needed
Maintain a clean and organized ticketing counter area
Follow all safety and security protocols to ensure the safety of customers and staff

Qualifications:
High school diploma or equivalent
Minimum of 1 year experience in a customer service role, preferably in the travel or hospitality industry
Excellent communication and interpersonal skills
Strong attention to detail and ability to handle cash transactions accurately
Ability to work in a quick-paced and dynamic environment
Knowledge of airline ticketing systems is an asset
Fluent in English, knowledge of additional languages is a plus
Must be able to work flexible hours, including weekends and holidays

Contract Details:
This is a full-time position wit

📌 Ticketing Counter Executive – Airport Job Pune
🏢 Airstriprealtech
📍 Pune