Job Summary
At A.P. Moller – Maersk, we are transforming global logistics through integrated supply chain solutions. We are looking for a proactive Warehouse Supervisor to manage outbound operations within our contract logistics setup, ensuring seamless service delivery to our B2B customers.
Key Responsibilities
Outbound Operations
Supervise order fulfillment including picking, packing, staging, and dispatch
Ensure OTIF (On Time in Full) delivery performance for customer orders
Validate shipping documentation and compliance with client requirements.
Coordinate with transporters for vehicle placement and dispatch planning
Ensure optimal utilization of vehicles and adherence to dispatch schedules
Inventory & Systems
Maintain high inventory accuracy using WMS.
Conduct cycle counts and support periodic stock audits
Analyse discrepancies and implement corrective actions
Team Leadership
Lead, coach, and develop warehouse associates and operators
Drive performance through daily huddles and KPI tracking
Ensure manpower planning and shift management
Customer & Stakeholder Management
Act as a point of contact for internal stakeholders and customer queries
Ensure service delivery as per SLAs agreed with B2B clients
Collaborate with cross-functional teams (transport, planning, CX)
Safety & Continuous Improvement
Ensure compliance with Maersk safety standards and global best practices
Drive Lean initiatives and continuous improvement projects
Promote a culture of safety, quality, and operational excellence
Key Requirements
Graduate in any discipline (Supply Chain/Logistics preferred)
3+ years of experience in warehouse/contract logistics operations
Hands-on experience in B2B outbound warehouse operations (inbound exposure is an added advantage)
Familiarity with WMS/ERP systems (SAP preferred)
Solid leadership, communication, and stakeholder management skill