Description
As a Field Service Supervisor here at Honeywell, you will have the prospect to lead and oversee our Field Service team, ensuring effective and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty.

As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.

Responsibilities
Key Responsibilities

Business & Financial Management
Ownership of P&L; for the assigned territory
Drive AOP planning and achieve annual sales targets
Drive Commercial matrixes- Order, Revenue, GM, Collection,
Drive Service Matrixes- SLA, OTC,OTA, NPS, Customer satisfaction.

Service and Project Management
End-to-end project execution including planning,



monitoring, delivery, and closure
Deliver Larg scale and Spot job on time.

Sales & Growth
Lead sales initiatives and strategic deals to achieve order booking targets
Develop Business by delivering Growth year on year
Drive NPI to improve business shares in market
Focused growth in Digital product and SAS

Service Delivery & Customer Satisfaction
Ensure timely service delivery aligned with SLAs
Handling Customer Service – AMC, O&M;, Time & Material
Maintain high levels of customer satisfaction through proactive engagement
Handling customer escalation – with problem solving attitude

Team Leadership
Lead and manage team of on-roll employees and off-roll resources
Drive accountability culture within team
Build team capability, performance, and engagement
Develop high performance culture within team

Stakeholder & Process Management
Coordinate with internal and

📌 Field Service Supervisor Mumbai (India)
🏢 Honeywell
📍 India