Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

We are seeking a detail-oriented and analytical Business Analyst with expertise in data analysis, PSA tools and Salesforce (SFDC). The ideal candidate will bridge business needs and technical solutions, leveraging data-driven insights to optimize processes and support strategic decision-making.

Key Responsibilities
Build and maintain dashboards for security metrics, vulnerability trends, and operational KPIs.
Configure and customize secure workflows, access controls, and compliance reporting.




Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
Provide day-to-day operational support for services, business systems and processes
Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
Ensure adherence to operational workflows.
Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
Maintain explicit documentation for requirements, processes, and compliance standards.

Qualifications & Experience
Hands-on experience with qualified services automation management platforms (Certinia, Teamwork).
Hands-on experience with Salesforce (SFDC) configuration and reporting.
Proficiency in data analysis and automation: SQL, Python, Excel

📌 Business Analyst Bengaluru (India)
🏢 Black Duck Software
📍 India