Job Sector: Customer Services, ITES, BPO
Job Type: Permanent
Working: Office Only
Experience:3 - 6 Years
Eligibility Criteria:

Education: Any Degree

Experience: Min 2 Yrs

Position: Admin cum CRM

Salary: As per Company Norms

Location: Chennai

Shift: General

Responsibilities:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.




Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Maintain a positive attitude focused on customer satisfaction.

Skills Required:
Excellent Communication Skills.
The ability to work well under pressure.
Problem-solving skills.
Team working skills.
Relevant technical knowledge.
Valuable leadership skills.
Analytical skills.
Candidates willing to work with General shift basis Can Apply for the job
Female candidates also apply this job

📌 4361 Chennai (India)
🏢 Sonya M. Recruiting
📍 India