POSITION PURPOSE
The ServiceNow SPM / ITBM Architect serves as the senior-most technical authority for the organisation's Strategic Portfolio Management ecosystem. This role is responsible for designing, implementing, and governing scalable, enterprise-grade solutions that connect business strategy to execution — enabling leadership with real-time portfolio visibility, investment prioritisation, and measurable business outcomes.

The Architect will act as a strategic partner to PMO, Finance, IT Leadership, and Business stakeholders — driving a multi-year roadmap to automate and modernise portfolio governance, demand management, resource optimisation, and embedding AI-driven capabilities across the platform.
KEY RESPONSIBILITIES
2.1 Platform Architecture and Design
Lead end-to-end architecture and implementation of the ServiceNow SPM suite across demand, project, portfolio, resource, and financial management modules




Define and maintain the enterprise SPM architecture and multi-year technology roadmap aligned to the organisation's business strategy and investment priorities
Ensure all solutions are scalable, secure, and aligned with ServiceNow platform best practices and CSDM / CMDB data models
Minimise customisation; drive OOTB adoption and enforce architectural governance throughout the implementation lifecycle

2.2 Portfolio and Strategic Planning
Define scalable SPM solutions aligned to business strategy, connecting Objectives and Key Results (OKRs), investment funding, and execution outcomes
Configure Investment Funding, Strategic Planning Workspace, Alignment Planner, and Business Planning Portal
Facilitate workshops and design sessions to establish portfolio governance, demand intake workflows, and resource allocation models
Architect Agile delivery capabilities including sprint planning, story and epic hierarchy, and backlog management integrated with project and portfolio layers

2.3 Integration and Technical Delivery
Define integratio

📌 Servicenow Architect Pune
🏢 NewVison
📍 Pune