Relevant Work Experience : 7+ years

Job Description :
Experienced IT skilled with almost a decade of experience, completing 100+ high-quality projects in diverse domains, including SalesForce/SaaS /SAP/Cloud, maintained 98% client satisfaction throughout SDLC and STLC.
Facilitated client interactions and team collaboration to ensure prompt and accurate fulfillment of client needs, provided user and application support.
QA Process Standardization & Management: Developed and implemented productive QA processes, increasing testing speed by 80%. Created detailed test plans, strategies, and test cases aligned with project scope, collaborating with SI leads and stakeholders for comprehensive coverage and successful delivery.
Mastered diverse methodologies such as system support, test planning, test cases, UI/UX, functional, usability, UAT, SIT, exploratory, regression, sanity/smoke, API, database, Mobile(iOS/Android)/Web applications testing etc., resulting in a 80% improvement in product quality and efficiency.
Skilled in various domains like E-Commerce, Shopping, Security,



Healthcare(HL7/FHIR), Social- Media, Video/Voice Calling Apps,
Telecom(BSS/OSS), Food order, Music, CRM-Investment, Logistics, Edtech- Startup, Trading, RazorPay, PayU, Payments-POS, Hotel Booking etc.
Skilled in Jira, Trello, Redmine, Xray, Kiwi, Confluence etc, enhancing project management and productivity.
Optimized software testing and support procedures by implementing AI-driven methodologies, resulting in a 40% reduction in time.
Agile Specialist & Team Leadership: Led a team of 10 QA Engineers, driving a 50% increase in productivity and achieving an 80% positive outcome in software tests.
Problem-solving and Analytical Skills: Demonstrated problem-solving and analytical abilities by identifying over 3,000 software defects, resulting in a 95% reduction in system errors through proactive and strategic solutions.

Roles :
Smoke/Sanity Testing,
Functional, integration a

📌 Automation Testing Salesforce Testing Hyderabad (India)
🏢 ADV TECHMINDS
📍 India