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This role will be responsible for supporting the measurement and enhancement of the Value Creation Center's (VCC) performance. Key activities involve tracking the advantages and outcomes of VCC initiatives, ensuring alignment with organizational goals and objectives. The incumbent will provide critical insights and analysis to support decision-making processes and drive continuous improvement within the VCC.

Key Responsibilities
Performance Management
Oversee measurement and enhancement of VCC's performance.




Develop and implement VCC performance management processes to support the achievement of VCC objectives ensuring alignment to Group strategy and goals.
Overwatch on performance standards, work with Performance management lead to ensure each initiated transition defines SLAs and KPIs that meets the overall VCC performance standards
Establish regular cadence with key stakeholders
Support in Designing and implementing incentive programs to drive performance and productivity improvement
Performance Dashboards and Reporting
Build and maintain the VCC performance dashboards that shall be released regularly to VCC management team and functional areas to aid in proactive risk management and decision making
Analyse business performance data, identify trends and areas for improvement in the VCC service delivery and operations
Proactively identify, manage and resolve risks and issues in the identified performance measures for the VCC and per function
Manage the release of VCC regular reports to

📌 Analyst Vcc Business Management Bengaluru
🏢 Prudential
📍 Bengaluru