Job Description:

We are hiring an In-House Sales Executive / Key Account Manager to manage and grow relationships with existing B2B customers in the steel segment. The role focuses on inquiry handling, quotation management, order conversion, dispatch coordination, customer servicing, and payment follow-ups.

This is a relationship-driven office-based sales role supporting key customers such as fabricators, OEMs, PEB companies, traders, and project clients, ensuring smooth execution from inquiry to delivery.

Key Responsibilities
Key Account Management
Handle existing B2B customers and maintain robust relationships
Act as the primary point of contact for assigned accounts
Increase share of business from existing customers
Support repeat business generation
Inquiry Handling & Quotation Management
Respond to customer inquiries promptly
Prepare quotations based on customer requirements
Understand technical specifications such as:
Thickness
Width
Grade
Application usage
Coordinate with internal teams for pricing confirmation




Order Conversion & Execution Support
Convert inquiries into confirmed orders
Follow up with customers for order closures
Coordinate internally for:
Stock availability
Processing / cutting requirements
Dispatch planning

Ensure smooth order execution and timely delivery
Dispatch Coordination & Customer Servicing
Track order status and update customers regularly
Ensure on-time delivery (OTIF)
Resolve customer concerns related to delivery timelines
Coordinate with logistics and operations teams
Payment Follow-ups & Credit Monitoring
Track outstanding payments
Follow up with customers for timely collections
Monitor customer credit limits
Support finance team in reducing receivables
Cross-Selling & Business Expansion
Identify upselling prospects within existing accounts
Promote additional product grades / sizes where applicable
Support business development initiatives w

📌 In House Sales Executive Ahmedabad
🏢 Mantras2Success
📍 Ahmedabad