Description
Responsibility Areas including preferred Skills and Experience
Assist with checking eligibility status for federal FMLA requests by reviewing historical/current leave information, years of service and hours eligibility.
Verify the employee’s leave status in the perks administration system.
Verify the employee’s years of service and hours worked for eligibility applicableness.
Review medical certifications to determine eligibility and entitlement.
Collaborate and work closely with the LOA teams
Track and record all employee requests and individual leaves in a secure manner
Ensure compliance with company policies and applicable laws.
Sound knowledge in HR Outsourced operations - HR shared services/HRO/H2R concepts/HR Backend from outsourced industries
Ability to analyze information and convert related activities into a comprehensive work plan
Ability to analyze data and trends to improve leave policies and processes
Ability to communicate and make recommendations to upper management
Ability to identify basic problems and procedural irregularities,



collect data, establish facts, and draw valid conclusions
Ability to multi-task and drive multiple projects
Ability to work independently in a quick-paced workplace with changing priorities
Excellent communication skills in both verbal and written to be able to effectively explain policies and procedures to employees and management
Demonstrated ability to deal with confidential information
Demonstrated problem-solving, time management, and priority-setting skills
Attention to detail by being meticulous in managing records and ensuring compliance with federal, state and local requirements
Managing Client deliverables
People Management
SLA & KPI
On time & Quality Deliverables
Experience in client facing role
Proficient in MS Office Suite

Responsibilities
Responsibility Areas including preferred Skills and Experience
Assist with checking eligibility status for f

📌 Hr Operations – Us Loa Bengaluru
🏢 EXL
📍 Bengaluru