Position Title: Senior Manager – Learning & Development
Reason for Hiring
Growth-driven role to support the expansion of language, culture, and soft-skills training verticals. The position requires a senior leader who can own end-to-end training delivery, strengthen quality frameworks, and drive revenue through robust client-facing engagement.
Reporting Structure
Reports to: MD / CEO (Varun)
Weekly 1-on-1 reviews
Monthly leadership reviews
Ongoing coordination with Operations, Sales, and Employer Partnership teams
Key Business Objective
To design and implement a structured, outcome-driven Learning & Development system aligned with client expectations and business development requirements.
Key Responsibilities & Milestones
First 30 Days
Audit existing training systems, faculty quality, and delivery workflows
Meet employer partners to understand expectations and feedback
Establish structured client-facing reporting mechanisms
Create a 90-day training and technology integration roadmap
First 90 Days
Launch enhanced training modules (Language, Culture & Soft Skills)
Introduce technology/AI-enabled tools to improve learner experience and trainer productivity
Run a pilot cohort with measurable learning outcomes
Present progress updates to clients and support business development pitches
First 180 Days
Scale training delivery aligned with the BD pipeline
Build AI-enabled assessments and certification frameworks
Consolidate platforms into a unified training technology stack
Reduce operational workload by 20–30% through automation
Represent the organization in employer audits and onboarding sessions
Support BD teams with proposals and hiring of senior instructors
Long-Term Vision (12+ Months)
Build a fully operational, data-driven L&D; and Client Success vertical delivering measurable learner outcomes, improved margins, and solid employer trust.