Airstriprealtech is a leading airport services company based in Mumbai, Maharashtra. We are currently seeking dedicated and customer-oriented individuals to join our team as Airport Passenger Assistance Staff.
As an Airport Passenger Assistance Staff, you will be responsible for providing exceptional customer service to passengers at the airport. Your main duties will include assisting passengers with check-in, baggage handling, and boarding processes, as well as providing information and guidance on airport procedures and facilities.
Key Responsibilities:
Greet and welcome passengers at the airport terminal
Assist passengers with check-in, baggage drop, and boarding processes
Provide information and assistance to passengers regarding airport facilities, flight schedules, and boarding procedures
Handle special requests and inquiries from passengers, such as wheelchair assistance or special dietary needs
Ensure the safety and security of all passengers by following airport regulations and procedures
Handle any issues or complaints from passengers in a skilled and timely manner
Collaborate with other airport staff and departments to ensure smooth operations and customer satisfaction
Maintain a clean and organized work environment at all times
Requirements:
High school diploma or equivalent
Excellent customer service skills
Strong communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Must be physically fit and able to lift heavy baggage
Previous experience in the airline or hospitality industry is a plus
Fluency in English and Hindi is required, knowledge of other languages is a bonus
Must be willing to work flexible schedule, including weekends and holidays
If you are passionate about providing exceptional customer service and have a desire to work