Description
Job Title:
Inside Sales Executive – Oncology Nutrition Program (Telesales)
Location:
Gurgaon (Work From Office)
Department:
Inside Sales / Patient Engagement – Oncology Nutrition
Reports To:
Inside Sales Head
Role Summary
We are looking for empathetic and result-driven Inside Sales Executives to handle inbound and outbound leads for Everhope’s Oncology Nutrition Program. The role involves counseling cancer patients and caregivers over calls/WhatsApp, explaining the importance of oncology nutrition, and converting leads into OPD consultations with Dr. Manjari Chandra, Senior Oncology Nutrition Expert at Everhope.
This is a consultative sales role, where trust, empathy, and correct information are key to conversion.
Key Responsibilities
Lead Handling & Conversion
Handle inbound enquiries from website, WhatsApp, digital campaigns, and referrals related to oncology nutrition.
Make outbound follow-up calls to pending and cold leads to re-engage interest.
Understand patient details such as:
Cancer type & stage
Current treatment (chemo / radiation / surgery / immunotherapy)
Nutrition-related issues (weight loss, appetite, weakness, side effects)
Clearly explain the advantages of oncology nutrition and how it supports cancer treatment outcomes.
Convert qualified leads into OPD appointments with Dr. Manjari Chandra (in-person / virtual).
Patient Counselling & Education
Counsel patients and caregivers on:
Why nutrition is critical during cancer treatment
How personalized nutrition helps manage side effects and improves recovery
Position Everhope’s Oncology Nutrition Program as:
Expert-led
Evidence-based
Personalized for each cancer journey
Address patient concerns, hesitations, and objections with empathy and confidence.
CRM & Follow-ups
Maintain accurate lead records in CRM.
Update call notes, patient status, and follow-up timelines.
Ensure zero lead leakage through disciplined follow-up.
Track lead stages: Recent, Follow-up