About Company
Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, APAC, and Europe to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com.

Engineering to the Power of AI™, AAVA™, EngineeringAI, Engineering to Elevate Life™, DataAI, ExperienceAI, Platform EngineeringAI, Product EngineeringAI, Quality EngineeringAI, and GCCAI are trademarks or service marks of Ascendion®. AAVA™ is pending registration. Unauthorized use is strictly prohibited.

Job Description

Job Title: Senior L2 Support Engineer – HFM (PowerShell / Azure)

Experience: 7+ Years
Location: Gurgaon
Shift: Rotational (11 AM – 3 AM IST

Role Overview





We are looking for a Senior L2 Support Engineer with strong expertise in HFM (Hyperion Financial Management) installation and support, along with hands-on experience in PowerShell and Azure. The candidate will be responsible for managing deployments, troubleshooting complex issues, and ensuring high availability of financial applications in a cloud setting.

Key Responsibilities
Handle HFM installation, configuration, and upgrades in enterprise settings
Provide L2 support for HFM applications and infrastructure-related issues
Troubleshoot complex technical, application, and setting-related issues
Perform root cause analysis (RCA) and implement preventive solutions
Develop automation scripts using PowerShell
Manage and support Azure-based environments (VMs, services, deployments)
Monitor system health and ensure high availability and performance
Coordinate with L1 support, DevOps, and infrastructure teams
Suppo

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