Location: Kolkata(Dakshindari-near Ultadanga)
Experience Required: Minimum 2 years in Air Ticketing
Key Responsibilities:
Ticketing: Issue, reissue, exchange, and cancel airline tickets according to airline rules and regulations.
Customer Service: Assist customers with booking inquiries, flight changes, special requests, and resolve ticketing issues efficiently.
Fare Calculation: Accurately calculate fares, taxes, and apply ticketing rules in compliance with airline policies.
Documentation: Maintain accurate records for all ticket transactions, including exchanges, cancellations, and refunds.
Booking Support: Handle complex bookings, including group, multi-city, or special requests.
System Expertise:
Stay up to date with recent GDS system features to improve ticketing processes.
Visa Assistance (Plus Point): Provide guidance or assistance on visa requirements and processing .
Qualifications:
Minimum 2 years of experience in any air ticketing software [proficiency in Amadeus or other GDS systems (e.g., Sabre, Galileo)(Preferable)]
Strong knowledge of international airfares, ticketing rules, and airline policies.
Excellent communication skills and a customer service-driven approach.
Ability to handle multiple tasks and work efficiently in a quick-paced setting.
High attention to detail and organizational skills.
Knowledge of visa processing is a plus.
📌 Air Ticketing Executive Kolkata
🏢 RECEX
📍 Kolkata
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