Job Title: Oracle Fusion Support Manager (Finance & SCM)

Location: Gurgaon

Experience: 3–5+ Years

Reporting To: CIO / Head of IT / ERP Director

Role Overview

We are looking for an experienced Oracle Fusion Support Manager to drive stability and continuous improvement in our post-implementation ERP setting. The role involves managing BAU support, optimizing Finance & SCM processes, and ensuring seamless integrations using OIC/OCI.

You will act as a key bridge between business stakeholders and technical teams, ensuring high system performance, usability, and business alignment.

Key Responsibilities
BAU Support & System Stability
Act as the final escalation point for complex issues across:
Finance: GL, AP, AR, FA, Cash Management
SCM: Procurement, Inventory, Order Management
Manage incident resolution and ensure minimal downtime
Lead release management for Oracle quarterly updates (24A, 24B, etc.)
Ensure SLA adherence and vendor/team performance
Process Optimization & User Experience




Identify gaps in existing configurations and drive process improvements
Enhance user experience (UX) for Finance & Operations teams
Create user documentation & SOPs
Conduct training and knowledge transfer sessions
Technical & Integration Oversight
Manage integrations using Oracle Integration Cloud (OIC)
Monitor and optimize Oracle Cloud Infrastructure (OCI) components
Troubleshoot integration issues with third-party systems/banks
Develop reports and dashboards using:
OTBI
BI Publisher
Financial Reporting Studio (FRS)

Technical Skills Required
Robust expertise in Oracle Fusion Financials & SCM modules
Hands-on experience with:
OIC (Oracle Integration Cloud)
FBDI & HDL (data migration/loading)
Positive understanding of OCI (Identity, Security, Compute, Storage)
Exposure to SAP Business One (preferred)

Soft Skills
Excellent stakeholder management & communication skills
Strong analytical and problem

📌 Algotale Car Dekho Oracle Fusion Support Manager Gurugram (India)
🏢 NextHire
📍 India