At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Support Analyst - Mercury in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your analytical and problem-solving expertise in a cutting-edge field. You’ll work alongside a team-oriented and cutting-edge team of professionals.

You'll play a pivotal role in supporting the deployment and functional administration of Mercury, ensuring its seamless integration and effective use across our global organization. Day-to-day, you’ll work closely with teams across the business (including Finance, IT, and various project management teams), assist in data migration and control, and deliver training sessions to empower users,



and much more.

You’ll specifically take care of administrating Mercury master data and supporting users in their post-live management, but also contribute to continuous improvement initiatives for tool processes and functionalities.

We’ll look to you for:
Supporting Mercury deployment, including data migration and post-live management
Administering and maintaining Mercury master data
Performing tests before each release or migration
Updating administration documentation and proposing process improvements
Providing first-level support to users and coordinating with editor and IT teams
Writing specifications for recent requests and updating support materials
Delivering training on Mercury processes, workflows, and functionalities
Updating training materials and ensuring new users receive access and guidance

All about you

We value passion and attitude over experience. Tha

📌 Support Analyst Bengaluru (India)
🏢 ALSTOM
📍 India