Bluespirit is a leading airport company in Kolkata, West Bengal, India. We strive to provide excellent services to our customers and create a seamless travel experience for all passengers.
We are currently seeking a highly motivated and customer-oriented individual to join our team as an Information Desk Staff. This is a full time position with a competitive salary and advantages package.
Responsibilities:
Greet and welcome passengers as they enter the airport
Provide accurate and timely information to passengers regarding flight schedules, gate changes, baggage claim, and other airport services
Assist passengers with check-in and boarding procedures
Handle inquiries and complaints in a professional and courteous manner
Maintain a clean and organized information desk area
Collaborate with other airport staff to ensure smooth operations and customer satisfaction
Stay updated on airport policies, procedures, and services to provide accurate information to passengers
Respond to emergency situations and follow proper protocols
Perform other duties as assigned by the supervisor
Requirements:
High school diploma or equivalent
Previous customer service experience is preferred
Excellent communication and interpersonal skills
Ability to remain calm and professional in stressful situations
Knowledge of airport operations and services is a plus
Must be able to work flexible hours, including weekends and holidays
Fluent in English and Hindi, knowledge of other languages is a plus
Must be able to pass a background check and obtain necessary security clearances
If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting chance. Join our team at Bluespirit and be a part of delivering a world-class travel experience to our passengers.
📌 Information Desk Staff Required At Airport Kolkata
🏢 Bluespirit
📍 Kolkata
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