Designation: Customer Support Associate / Sr. Customer Support Associate
Salary: ₹20,000 to ₹28,000 per month
Location: Infopark, Kochi
Experience: 1 to 3 years in BPO / Customer Support voice process (Mandatory)
Qualification: Graduation (Mandatory)
Shift Timing : 9 AM - 7 PM (Female Candidates) & 2 PM - 12 AM (Male Candidates)
Responsibilities:
Address customer inquiries promptly and accurately through phone.
Understand customer needs and assist them in utilizing specific product features effectively.
Follow up with customers to ensure timely resolution of their technical issues.
Gather customer feedback and communicate insights to service.
Requirements
Experience: 1 to 5 years in BPO / Customer Support voice process
Candidate Should have excellent fluency in English.
📌 Sr Customer Support Associate Kerala (India)
🏢 advenxa
📍 India
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