Job role:

If you're a skilled help desk manager who can lead our IT team and provide support to internal customers aka our employees, both on-premises and off it. You will be responsible for answering inquiries, troubleshooting hardware and software issues, and documenting said issues. Your projects will be yours to run as long as they fit into the company's objectives and brand guidelines. If this sounds like your cup of tea, apply now and tell us why.

Responsibilities:
Run the help desk, including staff supervision, asset supply and deployment and vendor management
Receive and respond to IT queries in a timely manner
Manage asset inventory
Assist employees as when required, with technical issues; document incidents for future reference
Collaborate with internal partners to implement current technologies to improve operational efficiency




Prepare periodic reports for management with recommendations and trends

Requirements:
[X] years of experience in the industry
Bachelor's degree preferred
Demonstrable skills troubleshooting a wide range of technical problems
Strong organizational skills with eye for detail
Atleast 1+ years spent leading others in a help desk workplace
Excellent written and verbal communication skills

We are an equal prospect employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

📌 Help Desk Manager Jaipur
🏢 Farefix Solutions
📍 Jaipur