Neolytix is a rapidly growing healthcare services company focused on creating positive impact for our clients and team members. We are looking for high performance individuals who like fast paced action of operations and team management working in a global, virtual workplace.

Come work with us, If -
You want to make an impact and see the difference YOU can make working directly with small healthcare providers
You are tired of unreasonable clients and management that has unrealistic expectations
You think work from home is the way to go and office commute sucks
You value work life balance
You think Unicorns & Phoenix are real

(ok, maybe not the last one)

Job Description
Reviews RCM Account & individual Biller performance across a portfolio of accounts in India & Philippines
Conducts a regular review of account performance with the client
Works closely with the Account Manager to resolve and address any client concerns
Operational escalation point of contact for any RCM performance
Escalation point for any Client’s client issues (Practice patients)



for a billing query
Establishes performance measures for the biller(s)
Reviews performance on a regular basis and provides coaching/ feedback to billers to improve individual and account performance
Establishes and documents performance measures to drive incentives for the people working on the team – reports performance to billers, credentialing or VA’s and HR on a monthly basis
Owns the account and process documentation for accounts and EMR specific trainings for billers
Schedule appropriate training sessions for new and existing billers
Reports Weekly and Monthly performance to management
Screen and Interview potential candidates for current and existing accounts
Should be able to Onboard and set up new accounts/ clients.
Trains recent hires on RCM process
Works with the Learning & Development team to create eLearning modules
Schedule and perform pre and post-training assessments
Pe

📌 Operations Manager Delhi
🏢 Neolytix
📍 Delhi