We are having an urgent opening for the position of Client Success Manager for a reputed company in the Luxury Interior Design Industry at Mumbai (Marine Drive) Location.
Key Responsibilites:
Ultra-luxury sales prospect to source and serve HNI and ultra-HNI clients with luxury marketing initiatives and acquaint them with the global standards of design that DQ has to offer.
Identify business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high-end consumer brands, and other avenues.
Arrange and attend meetings with lead designers, architects and clients and assist them in understanding our Design Philosophy and what we can deliver
Give and arrange tours of the gallery; collaborate to the client, taking notes on what their preferences are; share internally, create a client profile, and assist and expedite commercial conversations
Conceptualize and execute events and customer-engaging activities and constantly work on cutting-edge ideas to generate leads via web-based and direct sales channels
Research the industry trends and provide constant inputs on how to make the brand have a robust presence in the market
Maintain a record of all activities and meetings done on a daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time.
Database could be of clients, partners, homeowners, commercial establishments, or any other consultant and share it with management regularly
Candiate's Profile:
Good Exposure or interest in luxury hospitality sales, or luxury holiday sales, Tourism, high-end wedding planning, Premium private banking sales.
Excellent customer handling skills, proven record in handling Ultra HNI and HNI clients
Ability, efficiency and exposure of luxury marketing, high-end sales in addition to luxury design
Excellent verbal and written communicati
📌 Client Success Manager Mumbai
🏢 DC Consultants
📍 Mumbai
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