Responsibilities:
Responsible for receiving customer schedules (Export & Domestic) via EDI, Web Edi, E-mail etc
On time Deliveries - Customer dispatch planning by close liasoning with concerned departments, mainly Procurement, PPC, Manufacturing & Dispatch
Providing dispatch intimation to all customers on daily basis and ensuring ASN is sent electronically wherever applicable
Tracking all deliveries / dispatch consignments and ensure timely in-warding
Maintaining daily record of transit consignments, ensuring e-way bill norms are met and escalate wherever noncompliance is expected
Maintain transit stocks & special freights within desired levels
Prompt reaction to customer changes, fluctuations and queries
Close communication with all customers, providing regular updates wherever necessary
Creates, maintains cordial relations with all customers
Is instrumental in ensuring meeting customer deadlines, crisis management.
Ensures trouble shooting at any bottleneck during the supply chain process.
Ensures all legal and statutory requirements are met and adherence to customer requirements
Organizational Communications and networking
Collaborates across internal and external agency boundaries to meet common objectives.
Participates in cross-functional activities to achieve organizational objectives.
Ensures that significant information from management is shared with employees and others as appropriate.
Ensures that regular, consistent, transparent communication takes place within area of responsibility.
Works with employees to set and communicate performance standards that are specific and measurable.
Proactively seeks performance feedback and makes effort to develop own and others performance and learning
Encourages team to share knowledge and learn from each other
Qualifications:
Graduation , Diploma
The Freudenberg Group is an equal prospect employer that is committed to diversity