About Foundever ™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Function overview

The Data Center Services team manages global data center spaces and co-location cages housing corporate network, server and storage system assets needed to deliver services to Foundever’s customers.

Job Summary

Senior Data Center Engineers ensures global data centers are installed and operated in accordance with industry standards, optimized for efficient utilization of resources, maintained for reliability, and at all times comply with applicable data protection and security requirements.

Primary responsibilities
Monitor data center performance, capacity, power, cooling, and environmental conditions




Maintains compliance with industry regulations regarding privacy and security issues
Collaborates with other departments to create a strategic plan for IT infrastructure growth or update existing plans as needed
Supports our supplier relationships and fully understand their engagement processes and work flow.
Extremely close management of Incidents, Problem tickets and Change Controls in a complex data center workplace to reduce risk and utilize protected times for repair and change
Works with engineers to design recent data center facilities or modify existing ones to meet capacity needs
Optimizes the utilization of data center spaces
Reviews data center operations to identify potential areas of improvement or inefficiency in order to improve efficiency or reduce costs
Coordinates the creation of disaster recovery plans for critical systems and data in case of an emergency
May require after-hours support, on-call rotati

📌 Senior Data Center Engineer Hyderabad (India)
🏢 Foundever
📍 India