Description
Product Specialist – Oracle EBS Service Modules

Function: ERP Product / Global Service Technology
Level: Product Specialist
Reports To: ERP Operations Head, India & Asia

Position Summary

Drive the evolution of the Oracle EBS Service product landscape by delivering high-impact enhancements, improving service operations, and leveraging deep functional expertise across Oracle Service and Aftermarket modules. Act as a trusted functional advisor for complex and recurring service-related challenges while partnering with Product Owners to achieve global process convergence, operational excellence, and a standardized target operating model.

Key Responsibilities

Product Enhancement & Process Improvement
Design and deliver regional Oracle EBS Service enhancements and process improvements.
Translate business requirements into scalable, standardized solutions aligned with the global target operating model.
Ensure enhancements support both regional operational needs and long-term enterprise objectives.

Global Standardization & Convergence




Align regional solutions with global Service strategies and governance standards.
Balance local operational requirements with enterprise-wide standardization objectives.
Consolidate regional process variations into common Oracle EBS Service solutions to promote consistency and reduce complexity.

Functional Expertise & Support
Provide expert-level support to ERP Second-Level Support teams on complex and non-standard service issues.
Perform deep functional analysis, root-cause investigations, and recurring incident resolution.
Support continuous improvement initiatives by converting operational challenges into sustainable product enhancements.

Product Roadmap & Prioritization
Identify, evaluate, and prioritize enhancement prospects across Oracle Service modules.
Define scope, business value, and solution direction for future product initiatives.
Ensure alignment of service enhancements with the orga

📌 Project Manager Technical Project Mgmt Pune (India)
🏢 Vertiv Group
📍 India