Job Title: Sr Manager - IT

Industry: F&B; / Retail / Restaurant

Budget: 25 to 28 LPA

Process Excellence & Automation
Define and implement SOPs for IT operations across all outlets.
Identify prospects for automation, system integration, and operational efficiency.
IT Strategy & Business Alignment
Data & Analytics Ownership
Support digital transformation initiatives aligned with business growth.

Vendor & Partner Management

Evaluate, onboard, and manage IT vendors, service providers, and system integrators.

Negotiate contracts to ensure cost optimization and service quality.

Project Planning & Delivery

Oversee end-to-end IT project management including scoping, budgeting, implementation, and timelines.

Ensure timely delivery of IT initiatives with measurable outcomes.

IT Operations & Infrastructure Management

Manage internal IT operations including network, servers, storage, security, and business continuity.

Ensure high uptime, data security, and compliance with industry standards.

Stakeholder & Customer Management





Act as a bridge between business teams and IT Service providers.

Ensure transparent communication, effective problem resolution, and stakeholder satisfaction.

Leadership & Team Development

Build and mentor a high-performing IT team.

Foster a culture of innovation, accountability, and customer-centricity.

F&B; Outlet IT Infrastructure
Manage IT infrastructure across all airport F&B; outlets including POS, Kiosks, handheld devices, printers, and back-office systems.
Ensure 24x7 uptime of systems supporting billing, order processing, and inventory.
Standardize IT deployments in line with the Group Company's policies

POS & Application Management
Oversee implementation and maintenance of POS systems, KOT systems, and integrations with aggregators and payment gateways.
Ensure compliance with digital payment systems, GST requirements, and audit controls.
Coordinate with central IT and vendors for upgrades, patches, and enhancem

📌 Senior Manager Mumbai
🏢 Belhem India
📍 Mumbai