About this role

As a Vice President, Network Operations Engineering (NOE), you will lead the transformation of traditional Network Operations (NOC) into a contemporary, engineering-led Network Operations Engineering function. This role combines operational leadership with engineering rigor, focusing on automation, reliability, and AI-driven operations to deliver highly resilient, scalable network services.

The NOE organization is evolving from reactive incident management to a proactive, automation-driven operating model, emphasizing continuous service improvement, reduced manual intervention, and increased engineering ownership of production settings.

Key Responsibilities
Drive NOC → NOE Transformation
Lead the transition from a traditional, shift-based NOC to an engineering-led, automation-first operations function
Establish a culture of ownership, accountability, and continuous improvement
Shift focus from reactive incident handling to proactive prevention and reliability engineering




Align operations to Platform Engineering principles and product-based delivery models
End-to-End Network Operations Ownership
Own 24x7 global network operations, ensuring stability, performance, and availability of network services
Lead incident management, escalation, and command-center coordination across regions
Ensure rapid detection, triage, and recovery for all network incidents
Drive consistent operational execution across global teams
Automation, AI, and Operational Engineering
Build and scale automation frameworks, runbooks, and auto-remediation pipelines
Drive adoption of AI-enabled operations (AIOps) including predictive alerting and intelligent triage
Reduce manual effort and shift workloads toward engineering and system improvement
Deliver measurable improvements in automation coverage, alert noise reduction, and MTTR
Reliability, Observability, and Performance Engineering
Define and track operational KPIs including MTTR, incide

📌 Network Operations Engineering, Vice President Bengaluru (India)
🏢 BlackRock
📍 India