Job Description:

Bluespirit, a leading airport management company, is seeking a dynamic and customer-oriented Front Office Executive to join our team in Bengaluru, Karnataka, India. As a Front Office Executive, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service.

Key Responsibilities:
Greet and welcome guests in a professional and friendly manner
Handle all front desk duties, including answering phone calls, responding to emails, and managing guest inquiries
Check-in and check-out guests, ensuring all necessary documentation and payments are completed accurately
Maintain and update guest records and reservation information
Assist guests with luggage and provide them with information about the airport and local area
Handle guest complaints and resolve any issues in a timely and productive manner
Collaborate with other departments to ensure a smooth and seamless guest experience
Maintain a clean and organized front desk area
Assist with administrative tasks, such as filing, data entry,



and preparing reports
Uphold the company's policies and procedures to ensure the safety and security of guests and staff.

Requirements:
High school diploma or equivalent
Proven experience in a customer service role, preferably in the hospitality industry
Excellent communication and interpersonal skills
Proficient in Microsoft Office and other relevant software
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously
Strong problem-solving and decision-making skills
Ability to work flexible hours, including weekends and holidays
Must be fluent in English and Hindi, knowledge of other languages is a plus
Must be physically fit and able to stand for long periods of time
Must have a skilled and presentable appearance.

If you are passionate about providing exceptional customer service and have the skills and qualifications we

📌 Airport Front Office Executive – Male/female Bengaluru (India)
🏢 Bluespirit
📍 India