Job Description:

Position Summary
The General Manager – Business Operations (Healthcare Services) will lead the strategic
and operational execution of the Healthcare division’s business initiatives. This role is
responsible for driving growth, enhancing process efficiency, and strengthening cross-
functional collaboration to support scalability and service excellence. The ideal candidate
brings proven leadership experience in revenue cycle management, a deep understanding
of data and technology-driven operations, and a strategic mindset aligned with
international markets, particularly the U.S.

Key Responsibilities
Strategic Leadership
Develop and execute long-term business and operational strategies aligned with company
goals.
Partner with senior leadership to assess market trends and guide corporate planning.
Drive organizational performance through data-driven decision-making and KPI
alignment.
Operational Excellence
Oversee day-to-day operations, ensuring quality, efficiency, and profitability.




Lead process improvement initiatives across service delivery and internal functions.
Manage budget planning, financial forecasting, and performance reporting.
Business Development
Identify and pursue current business opportunities, partnerships, and market expansions.
Collaborate with Sales, Marketing, and Product teams to support go-to-market strategies.
Represent the company at industry events and build strategic relationships with key
stakeholders.

People & Culture
Shape organizational structure, culture, and HR strategy to attract and retain top talent.
Oversee talent management, compensation, and employee engagement programs.
Provide leadership coaching and succession planning for team development.
Technology & Innovation
Collaborate with IT and Security teams to ensure optimal use of technology and systems.
Identify prospects to leverage automation and digital tools for operational scalability.

Qualifications & Experience
Minimum 14

📌 Opening For The Post Of General Manager – Business Operations Ahmedabad (India)
🏢 Kaapro Management Solutions
📍 India