Role overview
We are seeking an experienced Retail Subject Matter Expert to provide deep domain expertise across retail operations — spanning merchandising, planning, store operations, supply chain, and retail analytics. The SME translates hands-on retail knowledge into actionable strategy, clear product requirements, and AI/technology-enabled improvements, partnering closely with product, engineering, and data science teams.
Key responsibilities
Retail domain leadership
Act as the domain authority across merchandising, assortment & category management, planning & forecasting, store operations, and supply chain.
Provide strategic guidance on retail processes, KPIs, data structures, and operational workflows.
Translate business needs into detailed requirements, use cases, and process maps.

Product & solution contribution
Partner with product, engineering, and data science teams to validate features and ensure solutions align with retail realities.
Participate in requirement reviews, backlog grooming, and solution design workshops.
Evaluate prototypes, analytics dashboards,



and AI/ML models for business fit and accuracy.

Operational intelligence & process excellence
Identify improvement opportunities across inventory, pricing, promotions, replenishment, and demand forecasting.
Map "as-is" and design "to-be" operational processes.

Stakeholder engagement
Run discovery sessions, interviews, and deep-dives with cross-functional business teams.
Communicate insights and recommendations through explicit storytelling and presentations.

Training, governance & change management
Support SOPs, process documentation, and training assets for current systems.
Drive adoption of current tools, dashboards, and AI-enabled workflows.
Support governance for data quality and performance.

Must-have qualifications
12–15 years of experience in retail, merchandising, planning, category management, or supply chain operations.
Strong command of retail KPIs — sell-through,

📌 Retail Subject Matter Expert Maharashtra
🏢 Codvo.ai
📍 Maharashtra