Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and productive customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

What You'll Do
Own reporting frameworks for
Brand awareness, consideration, and engagement
Content consumption and influence
Website and organic performance (non-paid, non-campaign)
Customer engagement, adoption,



and retention signals
Marketing Qualified Leads (MQLs), SAL’s, SQL’s and pipeline generation
Lead-to-chance and prospect-to-revenue conversion rates
Campaign performance across paid and owned channels
Create reports using data and generate insights to drive all teams to work cohesively, optimizing each to maximize Marketing ROI.
Collaborate with cross-functional team members to come up with actionable, high- impact insights across product lines and functions.
Drive solutions with the Operations, Tools, Insights, and Enablement teams to optimize the company’s ability to generate more revenue.
Utilize strong database skills to work with large, complex data sets to extract insights.
Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
Using advanced analytics and metrics to improve processes and provide data

📌 Marketing Analytics Manager Bengaluru
🏢 Sprinklr
📍 Bengaluru