SISL is a young IT Services organization with focus on Managed Services & Systems Integration. Professionally managed, we offer end to end solutions which are designed to resolve business challenges and adapt to the agile needs of Industry. SISL has grown rapidly in last 5+ years with its offices in Delhi, Gurgaon, Chandigarh, Mumbai and Bangalore.
Job Description
Provide technical support for customers to support pre-sales and post-sales processes
Single point of contact with our technical team, OEM and the customer.
Manage the onsite resources/Project team.
understand the customers Information security process & policies, which may include security gathering, change request etc.
Analyses customers needs and suggest upgrades or additional features to meet their requirements
Identify solutions to reduce support costs
Liaise with the sales team to win recent business and increase sales Requirements and skills
An ability to gasp customers needs and suggest timely solutions
Excellent verbal and written communication skills
Solid analytical and problem-solving skills
Requirement :
Should have at SME level knowledge in at least 2 below security domains:
Cloud Security (primarily AWS & Azure native security tools)
Endpoint Security (Anti-virus, Anti-Malware, EDR, Anti-APT, Encryption, IDAM)
Network & Perimeter Security (NGFW, WAF, Anti-DDoS, Load Balancers)
Data Security (DLP, Email Security, App Sec-VA/PT)
Advanced Security (SIEM, SOAR, UEBA, GRC, BCP/DR, Proxy)
Should have Govt/PSU account handling/facing experience