POSITION PURPOSE

The ServiceNow GRC / IRM Architect serves as the senior-most technical authority for the organisation's ServiceNow Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) ecosystem. This role is responsible for designing, implementing, and governing scalable, enterprise-grade solutions that protect the business, satisfy global regulators, and provide leadership with real-time risk intelligence.

The Architect will act as a strategic partner to Risk, Audit, Legal, Privacy, and CISO functions — driving a multi-year roadmap to automate and modernise the GRC programme, and embedding AI-driven risk capabilities across the platform.
KEY RESPONSIBILITIES

2.1 Platform Architecture & Design
Serve as the authoritative solution architect for the ServiceNow IRM/GRC platform — leading end-to-end design and delivery across Policy & Compliance, Risk Management, Audit Management, Issues Management, Vendor Risk, BCM, and AI Control Tower




Define and maintain the enterprise IRM architecture and multi-year technology roadmap aligned to the organisation's regulatory strategy and risk appetite
Ensure all solutions are scalable, secure, compliant, and aligned with ServiceNow platform best practices and CSDM / CMDB data models
Minimise customisation; drive OOTB adoption and enforce architectural governance throughout the implementation lifecycle

2.2 Risk & Compliance Programme Design
Design enterprise risk frameworks including risk registers, control libraries, risk appetite statements, and automated control testing workflows
Architect third-party / vendor risk management programmes — assessment workflows, scorecards, continuous monitoring, and due diligence processes
Configure and govern the AI Control Tower module for AI model risk management, AI inventory, and AI governance controls aligned to EU AI Act, DORA, and SEC requirements
Own the BCM / DR module blueprint — integrating risk assessment workflows with operational recovery

📌 Servicenow Architect Pune (India)
🏢 NewVison
📍 India