Bluespirit is a leading airline company that operates in Mumbai, Maharashtra, India. We are committed to providing exceptional customer service and ensuring the safety and comfort of our passengers. We are currently looking for dedicated individuals to join our team as Airport Ground Staff.
Job Description:
As an Airport Ground Staff, you will be responsible for assisting passengers at the airport before and after their flight. You will work closely with the airline crew and other ground staff to ensure a smooth and productive operation.
Key Responsibilities:
Greet and assist passengers at check-in counters, boarding gates, and baggage claim areas
Handle and resolve customer inquiries and complaints in a skilled and courteous manner
Check and verify travel documents, such as passports and boarding passes
Assist passengers with special needs, such as unaccompanied minors or disabled passengers
Coordinate with the airline crew to ensure timely departure and arrival of flights
Monitor and maintain the cleanliness and safety of the airport terminal
Handle and process baggage, including loading and unloading from aircraft
Provide accurate flight information to passengers and make announcements when necessary
Assist with the boarding process, including checking boarding passes and directing passengers to the correct gate
Handle cash and credit card transactions for excess baggage fees and other services
Follow all safety and security procedures to ensure the safety of passengers and airport staff
Perform other duties as assigned by the Airport Manager or Supervisor.
Qualifications:
High school diploma or equivalent
Excellent communication and customer service skills
Ability to work in a quick-paced and dynamic environment
Strong problem-solving and decision-making skills
Ability to work flexible schedules, including weekends and holidays
Physically fit and able to lift heavy bagg
📌 Airport Ground Staff Jobs Full Time Mumbai (India)
🏢 Bluespirit
📍 India
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