Please note: This role is specifically for CRM specialists. Python Developers/Engineers are requested not to apply, as the role does not align with a software development profile.
About the Role
We’re looking for a CRM-focused intern to drive user engagement through targeted campaigns and personalized journeys. The role involves hands-on execution across CRM channels and aligning campaigns with in-app experiences to improve retention and conversions.
Key Responsibilities
CRM Execution (Primary)
Execute push, email, and WhatsApp campaigns end-to-end.
Set up user segments, journeys, and triggers on CRM platforms.
Track and optimize campaign performance (CTR, open rate, conversions).
Manage CRM calendars and coordinate with design/content teams.
Tools & Analytics
Work hands-on with tools like MoEngage, WebEngage, or CleverTap.
Analyze user behavior and campaign performance to derive insights.
In-App Alignment
Ensure CRM campaigns are aligned with in-app banners, collections, and journeys.
Support basic updates to in-app content based on campaigns.
What We’re Looking For
Fresher/recent graduate with interest in CRM or lifecycle marketing.
Hands-on exposure to MoEngage, WebEngage, or CleverTap preferred.
Solid understanding of CRM metrics (CTR, open rate, conversions).
Comfortable with Excel/Google Sheets and data analysis.
Detail-oriented and execution-focused.
📌 Intern – Crm Bengaluru (India)
🏢 Smytten
📍 India
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