Description
Spanish Language Expert
Sound understanding of insurance products
Data mining, Reporting and Analysis.
Database administration/development.
Responsibilities
Carry out activities to support the Accounts Receivable cycle and subprocesses.
The role involves calling customers for payments, payment processing, credit notes, write offs, reconciliations and reporting.
Required interact with customers and agree before processing invoices
Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA
Perform account reconciliation between data from different systems
Maintain exception logs for process related exception as and when they occur for knowledge retention
Provide audit support where required
Prepare reports as per requirements
Qualifications
B.COM / M.COM / MBA with Spanish Language Expert