Overview:
Coordinate
patients as contact window from production
start

âFixing the appointments and schedule with patients

âCall patients before the accommodation day to verify the appointment

âCommunication with patients/visitors directly by referring inquiries
Receptionist Operation

â Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department
appropriately.

â Customer support operation

â Answering the patient concern

â Communication with the related department and obtaining solutions for a technical concern from the
patient.

â Providing solutions and answers to patients in accordance with their questions.

â Customer success operation

â Boosting lifetime customer value and annual recurring revenue.

â Inspiring customer loyalty and retention.

â Reducing churn

Requirements




Must have a Bachelor's Degree (any related
course)
At
Least 2 years of Customer Service Experience including
management of payment
Solid
verbal and written communication skills &

Self-motivated,
self-disciplined
Available
telecommunications system, familiarity with relevant
software and tools for travel reservations and banking
tasks is desirable
Robust
IT skills and be proficient in using office productivity
tools, including word processing, spreadsheets, and email
systems
Experience
in handling Receptionist tasks
Should
be customer centered and possess
professionalism

and confidentiality
With
experience, sales are a plus.

📌 Patient Coordinator Gurugram (India)
🏢 Instalimb India
📍 India