About the Role
We’re looking for a detail-oriented, curious Business Analyst with 1–2 years of experience to join the Program Management team. This role is suited for someone who enjoys working with data, improving processes, and collaborating with different teams to solve operational challenges.
You’ll work closely with Account Managers, Sales, Product, and Customer Success teams to help track performance, maintain reliable data, and identify opportunities to make workflows more productive. The role will involve a mix of data analysis, reporting, and operational problem-solving.
Key Responsibilities
Analyze team performance data and track key operational metrics to identify trends and areas for improvement
Maintain and update CRM systems (such as Salesforce) to ensure accurate and up-to-date data
Support Account Managers and Sales teams with data insights that improve servicing and decision-making
Prepare reports, dashboards, and presentations for internal stakeholders
Work with the Senior Program Manager to identify workflow gaps and suggest improvements




Help streamline coordination between teams to ensure smoother execution of internal processes

Key Competencies
1–2 years of experience in a Business Analyst / Data Analyst / Operations role
Strong analytical thinking and problem-solving ability
Proficiency in Microsoft Excel (data cleaning, formulas, basic analysis)
Familiarity with CRM platforms such as Salesforce is a plus
Working knowledge of SQL, Power BI, Tableau, or Looker Studio is a bonus
Strong attention to detail and ownership of tasks
Ability to manage multiple tasks and work in a fast-paced workplace
Valuable communication and stakeholder coordination skills

Why Join Us?
Work closely with a high-impact Sales and Account Management team
Gain exposure to business analytics, operational strategy, and cross-functional problem solving
Be part of a fast-growing organization where your work directly improves team performance

📌 Data Analyst Bengaluru
🏢 Plum Benefits
📍 Bengaluru